AI workshops for teams · on Zoom or in person, across the UK

Not a trainer who learned AI. A business owner who builds with it every day.

Your team leaves knowing which of their own jobs AI does well, which to keep it away from and how to tell the difference. Between half and two thirds of every session is hands on, because using AI is a skill and theory does not build a skill.

Tell me who is in the room
Jonathan Gaze

Jonathan GazeFounder, Torqueflow

The promptBuild a quote calculator for a small bookkeeping firm called Hartley & Co. Ask for: transactions a month (a slider from 50 to 1,000), whether they need quarterly VAT returns, and how many staff are on payroll. Pricing: £60 a month base fee, plus 40p per transaction, plus £45 a month for VAT returns, plus £8 a month per person on payroll. Show the monthly fee updating as they change anything, with a line by line breakdown underneath. Add a button that writes a short, friendly covering email containing the quote, ready to copy.Show the whole prompt
Then one changeAdd a box for the client's business name, and use it in the covering email.
The quote calculator that came back, filled in for a made up bakery: business name, a slider set to 400 transactions, VAT returns switched on, 3 people on payroll, a £289 monthly fee with a line by line breakdown, and a Write a covering email button.
Built in ChatGPT from those two prompts, unedited. Hartley & Co is made up. Try it yourself →
The path

Three stages. Nearly everyone starts at the first.

Use it, hand work over to it, then build with it. Each stage is a separate booking and each one stands on its own. Every session is built around your team rather than a stock syllabus, and I survey the group beforehand so the examples are the work they actually do.

  1. START HERE Stage onechat

    Use it

    Staff

    Everybody in the room gets a real result out of AI on their own work, and leaves believing it was worth the hour.

    AI That Earns Its Keep 1 hour
  2. Stage twodelegate

    Hand it over

    Teams already using AI daily

    A job you do every week, handed over properly: the context, the instructions and the check that keeps it honest.

    Hand It Over 1 or 2 hours
  3. NEW Stage threebuild

    Build it

    Anyone with a job a small tool would fix

    Describe a tool in plain English and leave with a working one you built yourself, like the calculator at the top of this page.

    Build Your Own Tools 1 or 2 hours

For leadership, alongside any stage: Where AI Pays, and Where It Doesn't. Which jobs to hand to AI, which to keep well away from it and what the policy needs to say.

Stage one 1 hour Staff

AI That Earns Its Keep

  • Breaking down the barriers stopping people using AI, drawn from a short survey of your team beforehand
  • The RISEN™ framework for writing prompts that actually work
  • Hands on throughout, with attendees producing results at every step
What the room leaves with

AI will be useful for my job and I should embrace it.

Tell me who is in the room
Stage two 1 or 2 hours Teams already using AI daily

Hand It Over

  • The difference between chatting with AI and handing it a job, and where your team is now, from a short survey beforehand
  • A rehearsal job on a made up company first, so nobody spends twenty minutes deciding what to try
  • Writing the brief: the context, the instructions and the standard the work has to meet
  • The check that keeps it honest, so wrong output is caught before a client sees it
  • In the two hour version, everyone hands over one recurring job of their own, for real
  • Works in ChatGPT, Claude or Copilot, whichever you already use. I check beforehand that your plan includes what the session needs
What the room leaves with

There is a job I used to do every week. Now I check it instead.

Tell me who is in the room
Stage three 1 or 2 hours Anyone with a job a small tool would fix

Build Your Own Tools

  • Building a working tool by describing it in plain English, the way the quote calculator at the top of this page was made
  • In the first hour, everyone builds a starter tool and then improves it
  • In the two hour version, small groups take an idea of their own, shrink it to something buildable and each build their own version
  • The building loop: try it, spot what is wrong, ask for the change
  • What it takes to turn a personal tool into one the whole team can use
  • Runs in the browser with nothing to install. If your IT team would rather use a local tool, a separate one hour setup session gets everyone ready beforehand
What the room leaves with

I built that. And I already know what I would build next.

Tell me who is in the room
For leadership1 hour

Where AI Pays, and Where It Doesn't

Where AI gives real efficiencies and where it does not, privacy and safety, what a sensible company policy looks like, and where the EU AI Act's AI literacy duty lands. A hands on exercise picking the right tasks in your own business, and clear next steps.

Tell me who is in the room
Everyone1 to 3 hours

The AI Working Session

Stage one and the leadership session in a single visit, with a break between them. Takes a team from using AI on their own tasks to a plan for the organisation in one morning. Length depends on group size and how much hands on time you want.

Tell me who is in the room
Tell me who is in the room

Not sure which one fits? Describe the team and I will say which session I would run.

What actually gets done

Real tasks, brought by the people in the room.

Not a demo of what AI can do in the abstract. These are the jobs that usually come up, and the sort of thing your team will work on live.

  • The same five questions customers ask every week, answered properly and consistently
  • Turning a rambling complaint into a clear ticket the technical team can act on
  • Getting a usable brief out of a vague client, then turning it into a quote
  • Rewriting a policy when the guidance moves, then checking it still meets the standards
  • Turning a twenty page document into one page somebody will actually read
  • The same letter, written slightly differently, for the fortieth time
  • Chasing an unpaid invoice without sounding either apologetic or rude
  • Writing about your own work for the website when you would rather be doing the work
  • Reading a letter from a solicitor, an insurer or the council and working out what it actually says
  • A small tool for the sum somebody does by hand every week, like the quote calculator above
And what we leave alone

Anything where being confidently wrong costs you more than the time it saves. Knowing which jobs those are is half the session.

How it runs

Not a dry presentation.

  • Hands onBetween half and two thirds of the time is exercises. People leave having done the thing, not having watched it.
  • On Zoom or in personOn Zoom, everyone has the AI open alongside the call and does each exercise on their own work while we are live. In person, small tables work best, because people help each other.
  • Built around your teamA short survey beforehand, so the examples are the jobs your people actually do rather than a stock syllabus.
  • The tools you already haveChatGPT, Copilot, Claude or Gemini, whichever your organisation uses. Nothing new to buy, and I check what your plan allows beforehand.
  • Handout packEveryone leaves with the prompts and frameworks in writing, so it survives the week.
  • Recordings availableFor the people who could not make it on the day.
Questions

The things people ask before booking.

How much does a workshop cost?
I quote per session rather than per head, once I know who is in the room and how long you want. The part that varies is preparation, because the exercises are built from the work your team actually does, so one small team for an hour and three departments for a morning are genuinely different jobs. Tell me the group and what you want out of it and you get a figure by return, by email, with no call to sit through and nothing booked. Charities and non-profits pay a reduced rate, and no organisation is too small to ask.
Do we have to do all three stages?
No. Plenty of organisations book stage one and stop there, and that is a perfectly good outcome. The stages climb: the first gets people producing useful work with AI, the second hands recurring jobs over to it, and the third builds small tools of your own. Each is a separate booking and nothing rolls on automatically. The leadership session sits alongside whichever stage you are at.
Does it work over Zoom?
Yes. Everyone has the AI open in another window and does each exercise on their own work while we are live, so most of the hour is them doing rather than me talking. In person is good when it is practical, because people helping each other across a table adds a lot, but distance is never the reason a session does not happen.
Does the EU AI Act apply to us if we are in the UK?
It can do. Article 4 has required providers and deployers of AI systems to make sure their staff have an adequate level of AI literacy since February 2025, and the Act reaches organisations outside the EU where the output of the system is used inside it. An office in the EU, staff in the EU or customers in the EU can be enough to bring you into scope. There is no UK equivalent in force, though it would be no great surprise to see one follow. Whether you are caught is a question for your own advisers, not for me. What I can say is that a session of this kind is the sort of measure the requirement is asking for, and the handout pack gives you something on paper to point at.
Most of our admin involves personal data. Does that rule us out?
No, but it changes the route. Personal data should not go into public AI tools. It can go into the AI inside the Microsoft 365 or Google Workspace tenant you already pay for, where it stays inside your boundary and is not used for training, once you have completed a data protection impact assessment and told the people affected. Your data protection officer signs that off, not me. Day to day, most admin drudgery is the shape of the document rather than the personal detail, so a good deal of it can be done with the names stripped out.
Our team is sceptical about AI. Is that a problem?
It is usually an advantage. A sceptical room asks better questions, and a good part of the session is about where AI does not pay and where being confidently wrong would cost you more than the time it saves. Enthusiastic rooms tend to need the warnings more than they need the encouragement.
Tell me who is in the room

No obligation and no sales sequence. A question by email gets an answer by email.

About

Jonathan Gaze

I have spent 25 years running businesses, four of them my own, across IT, telecoms, ecommerce and hospitality. I was installing VoIP into call centres before most companies had heard of it, and using AI commercially before ChatGPT reached the public.

I now build Torqueflow, an AI-powered garage management system for UK independent garages. Almost all of my own code is written with AI, which makes me unusual among AI trainers. I am not teaching from a syllabus. I am teaching what I do every day to run my own business.

Based in Devon, working with businesses across the UK, on Zoom or in person.

“Jonathan Gaze has been incredibly generous with his time and knowledge. He helped me set up my terminal so I could work with AI, and made a process that felt intimidating much easier to understand. He’s patient, practical, and great at helping people feel more confident with technology. I’m grateful for all the ways he’s helped me.”

Karen Van Thournout, KVT SEO Services
Jonathan Gaze
  • DegreeBSc Computer Science with Software Engineering and Business Studies, University of Birmingham
  • EmployedIT Manager for a national network of independent financial advisers, acquired by Lighthouse Group plc
  • FoundedBlackbit, IT support turned VoIP installer, acquired by Vorboss
  • FoundedBarocco, shipping products nationwide for six years
  • BuildingTorqueflow, AI-powered garage management software
Book a session

Tell me who is in the room.

How many people, what they do and when suits. I will come back with a plan and a price.

What happens next: I read it myself and reply by email with the session I would run, a price and a couple of questions. No call is required and nothing is booked at this stage. Your details are used to answer you and nothing else.

Would rather just talk? Find me on LinkedIn.